Sponsors/Exhibitors


Thought Leadership Sponsors

TCS Financial Solutions is a strategic business unit of Tata Consultancy Services. Dedicated to providing business application solutions to financial institutions globally, TCS Financial Solutions has compiled a comprehensive product portfolio under the brand name of TCS BαNCS. Our mission is to provide best of breed solutions that will drive growth, reduce costs, mitigate risk and offer a faster speed to market for our clients. With a global customer base in excess of 250 institutions operating in over 80 countries, TCS Financial Solutions delivers state-of-the-art software solutions for the banking, insurance and capital markets industries worldwide. For more information, visit us at www.tcs.com/bancs

Genesys, an Alcatel-Lucent company, is the only company that focuses 100% on software to manage customer interactions over the phone, Web and in e-mail. The Genesys software suite dynamically connects customers with the right resources - self-service or assisted-service - to fulfill customer requests, optimize customer care goals and efficiently use resources. Genesys software directs more than 100 million customer interactions every day for 4,000 companies and government agencies in 80 countries. These companies and agencies can leverage their entire organization, from the contact center to the back office, to improve the overall customer experience. As a result, Genesys helps stop customer frustration, drive efficiency and accelerate business innovation. For more information, go to www.genesyslab.com


Pitney Bowes Group 1 Software (www.g1.com) turns data into results, providing innovative software solutions that enable businesses to better understand and connect with their millions of customers, prospects, and partners. Group 1 Software helps over 3,000 organizations maximise the value of customer data to improve profitability, increase effectiveness, and strengthen customer relationships, through consolidating, cleansing and enriching corporate data, and generating personalised business documents for multi-channel delivery, customer care and efficient business processing. As part of Pitney Bowes (NYSE: PBI), a $5.6 billion company, Group 1 Software’s solutions are utilised by leaders in the insurance, financial services/banking, GIS/mapping, government, mail services, retail, telecommunications, utility, and other industries.

Pitney Bowes MapInfo (www.mapinfo) is the leading global provider of location intelligence solutions that help organisations make more insightful decisions.  Our integrated offering of software, data sets and services helps organizations solve complex business problems where location is a critical consideration.  In the private sector, businesses use our products and services for marketing, customer service, risk analysis, network optimisation and planning, asset management, and site selection.  In the public sector, government agencies use our products and services to improve public safety and for crime analysis, asset management and network optimization and planning and emergency preparedness and response.  By using our products and services, organizations can uncover valuable intelligence that is not typically recognized in traditional analytical methods, which can provide them with a competitive advantage in today's challenging business environment.

The TWC Consulting Group is a 20 year old management consulting group headquartered in Bellevue, WA, USA, comprised of some 30-odd consultants.

We are not focused on a particular industry or company size but specialize in working in partnership with clients in supporting projects in Corporate Transformation, Corporate Performance Management, Management Effectiveness, and Strategy Dynamics — with legendary results.

TWC developed their own consulting methodology that consists of completely descriptive and highly innovative frameworks - allowing the consultancy to work in very diverse cultural environments as well as across industries and organization sizes – and gaining the reputation as a thought leader.

The consulting philosophy of working primarily as catalyst in their assignments places the TWC Consulting Group firmly into the league of the few really effective change agents in the world of consulting enterprises.

Bowing to client pressure and to reflect the international nature of their assignments and clientele the Group opened their first office outside the USA - in Malaysia — in mid 2005 with the stablishment of the TWC Consulting Group Sdn Bhd.

Panel Sponsor


NCR Corporation (NYSE: NCR) is a global technology company leading how the world connects, interacts and transacts with business.  NCR’s assisted- and self-service solutions and comprehensive support services address the needs of retail, financial, travel, healthcare, hospitality, gaming and public sector organizations in more than 100 countries.  NCR (www.ncr.com) is headquartered in Dayton, Ohio.

Official Cocktail Sponsor:


Chivas Regal is the world’s most prestigious blended Scotch whisky and the number 1 premium Scotch whisky in Asia.

Chivas Regal 18 Gold Signature is an exceptionally indulgent Scotch whisky for the Super Premium sector. Its stylish and contemporary positioning reflects its pioneering values and rich and sophisticated brand credentials.

“MAKING A GREAT WHISKY TAKES EXPERIENCE, INSPIRATION, PATIENCE... When I hand-select the casks for Chivas Regal 18 Year Old Gold Signature, my overall quest is for superb whiskies to create a blend of exceptional richness. The result is a unique whisky and I am therefore proud to put my initials and signature on every bottle.” - Colin Scott, Chivas Brothers’ Master Blender.

Exhibitors

Gallup is a premier evidence-based management consulting firm with a global presence in 50+ cities around the world. Gallup has studied human nature and behavior for more than 70 years.  Gallup employs many of the world's leading scientists in management, economics, psychology, and sociology. Gallup consultants help organizations boost organic growth by increasing customer engagement and maximizing employee productivity through robust measurement solutions, education and strategic advisory services.

Over the last 40 years, Gallup has built a significant portfolio in consulting with many leading banking and financial organizations in Asia, US and Europe.



Thunderhead enables leading financial services organizations to manage their enterprise communications across multiple channels, maximizing top-line benefits and cost savings, while improving the customer’s experience. Thunderhead enables a complete set of banking documentation including loan documentation, credit card documents, derivates confirmations, insurance policies and customer services communications.  Uniquely it delivers on the promise of multi-channel consistency and the issues involved in managing compliance across all channels  It’s customers include AMP, ANZ Bank, The Department of Immigration & Citizenship, ING Direct, Resimac and Wesfarmers Federation Insurance.
Technology Partner


Fargo is a global leader in the development of secure technologies for identity card issuance systems, including secure card printer/encoders, materials and software. The company has sold more than 120,000 systems in over 80 countries worldwide. Fargo card issuance systems reduce vulnerabilities and improve efficiencies through the production of secure identity credentials. A variety of industries use Fargo secure card systems including government, corporate, transportation, education, banking and associations.

For more information about Fargo, visit www.fargo.com.


Post Event:

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Excellence in Retail Financial Services Convention 2008 drew in 260

Awards Highlights

Winners List
HSBC (Hong Kong), former DBS retail head Koh awarded top retail banking honours

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Keynote Speakers:

Dr Tarisa Watanagase, Governor, Bank of Thailand

Mr Edmund Koh, President, Ta Chong Bank
Dr Muliaman D. Hadad, Deputy Governor, Bank of Indonesia
Mr Wilson Chia, Regional Head, South East Asia, Consumer Banking Group, Standard Chartered Bank
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The Asian Banker Excellence
in Retail Financial Services Convention 2008

- Chairman -
Mr Philip Strause, Retired Principal, Deloitte Consulting LLP and International Resource Director, The Asian Banker
- Advisory Council Members -

Mr Philippe Paillart, Former Board Member of Citibank, Standard Chartered, Ford Financial Services and DBS Bank

Mr Varun Sabhlok, Former Regional Audit Director, Citibank Global Consumer Banking and current Director, AVS Asia Ventures

Professor Brett King, Chief Executive Officer, International, American Academy of Financial Management

Mr Chris Skinner, Founder and Chief Executive Offi cer, BALATRO and Chairman of the Financial Services Club

- Secretariat -
Mr Christian Kapfer, Head, The Asian Banker Excellence in Retail Financial Services Programme

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