| Opening Keynote | |
 Emmanuel Daniel, president & CEO, The Asian Banker, opens the International Excellence in Retail Financial Services conference 2011. |
 Emmanuel Daniel (from left to right), president & CEO, The Asian Banker, Christian Kapfer, associate director, Asian Banker Research, Sir George Mathewson, chairman, Cheviot Asset Management, Li Xiaopeng, managing director and vice president ICBC, and Philippe Paillart, former vice chairman and chief executive officer, DBS Bank |
Sir George Mathewson, chairman, Cheviot Asset Management |
Li Xiaopeng, managing director and vice president, Industrial Commercial Bank of China |
 Sir George Mathewson, chairman, Cheviot Asset Management |
Philippe Paillart, former vice chairman and chief executive officer, DBS Bank
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 Great attendance a the welcome note of Excellence in Retail Finance Services Conference 2011 |
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| The 7th Asia Pacific Heads of Retail Financial Services Annual Meeting | |
Suwignyo Budiman, managing director, Bank Central Asia (Indonesia) |
Arup Mukhopadhyay, head of consumer banking, Abu Dhabi Commercial Bank (UAE) |
Ampol Polohakul, head of retail, Kasikornbank (Thailand) |
Sajin Rehan, vice president, strategic sales, First Data Asia Pacific |
Stuart Havle (left), director, Intelligence Delivered (Asia) Limited and Renzo Viegas (right), director of retail banking, RHB Bank (Malaysia) |
James Rheeder, head retail strategy and decision support, Absa Bank (South Africa) |
Michael D. Baker, president, KIVA Group. |
Abdur Rahman, head of branch banking, BRAC Bank (Bangladesh) |
P. Sridharan (left), assisstant general manager, personal financial services, Hatton National Bank (Sri Lanka) |
Akihito Nohara, executive vice president, Rakuten Bank (Japan) |
The heads of retail financial services annual meeting is an interactive working session held in a round table format. |
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Natividad Alejo (left) , group retail banking head, Bank of The Philippine Islands, Suwignyo Budiman (center) , managing director, Bank Central Asia (Indonesia), Emmanuel Daniel (right), president & CEO, The Asian Banker. |
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| Banks Presentation | |
Adrian Vermooten, head of mobile channel, Absa Bank (South Africa) |
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Kartik Balasubramaniyam, Tata Consultancy Services |
Natividad Alejo, group retail banking head, Bank of The Philippine Islands |
Arup Mukhopadhyay, head of consumer banking, Abu Dhabi Commercial Bank (UAE) |
Alex Escucha, first VP, China Banking Corp. (Philippines) |
Akihito Nohara, executive vice president, Rakuten Bank, Ltd. (Japan) |
Philippe Paillart (left), former vice chairman and chief executive officer, DBS Bank, concluding the session with his closing remarks. |
| Others | ||||||||||
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