Presentation Download
| 26th May 2011, Beijing | Chinese Version | English Version |
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| 9.30 – 10:30 | Meeting customer needs is the first responsibility of any bank: The Metro Bank Story |
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| Anthony Thomson, Chairman, Metro Bank, United Kingdom |  |
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| How The Asian Banker evaluates the competition in China’s banking industry today |
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| Christian Kapfer, Head of Research, The Asian Banker | |
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| 11.00 – 12.30 | Dialogue 1 What is the data telling us about what Chinese banking customer really want today? |
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| Wang Jing, Deputy General Manager of Retail Banking, China Merchants Bank Xing | |
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| 13.30 – 15.00 | Dialogue 2 Maximising the profitability of your product offering |
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| David Lynch, Chief Information Officer, Standard Chartered Bank China |  |
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| Terry Lo, Chief Executive Officer, HSBC Life | |
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| 15.30 – 17.00 | Dialogue 3 Mitigating silo-thinking through an integrated risk management framework across functions, products and delivery channels |
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| Chen Baozhu, Pre-Sales Director, Oracle Financial Services Software (Shanghai) Limited | |
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| Kent Xu, Senior Director and Head of Risk Analytics & Solution, Standard & Poor’s Greater China | |
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