Presentation Download
| Agenda: 16th February 2012 | Download | |
| 11:00 –12:00 | Indonesian banks, the international risk management standards and Financial Supervision | |
| Djauhari Sitorus, Snr financial sector speciatlist, World Bank |  |
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| Rimawan Pradiptyo, M.Sc., PHD. economist, Gadjah Mada University | |
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| 13:00 – 14:00 | How can banks further serve their clients in this increasing competitive sector through CRM and greater customer centricity? | |
| Bernard Lokasasmita, Head of Service& Operational Excellence, Permata Bank | |
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| Jayanta Kumar Roy, Head of SME Banking at DBS, Indonesia | |
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| Arun Mambully, Research and Editorial Director, The Asian Banker | |
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| 14:00 – 15:00 | The advent of "mobile banking” and the race to create a fully integrated service. | |
| Devabalan Theyventheran, Head, Transformation Office and Business Process Development, CIMB Group | |
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| Andy Short, Business Consultant, Financial Services, IBM Global Business Services | |
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| Arun Mambully, Research and Editorial Director, The Asian Banker | |
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| 15:00 – 16:00 | Maximizing the profitability through analytics and data integration. | |
| Michellina Triwardhany, Director Consumer Banking, PT Bank Danamon | |
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| Daniel Tumiwa, Country Manager, Multiply Indonesia | |
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| 16:30 – 17:30 | Expanding the quality and scope of the franchise | |
| Serge Devieux, Regional Director, IFC FM | |
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| Arkas Viddy, Doctor of Philosophy of Economics and Business, Management Victoria University, Australia | |
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| Deep Singhania, Senior Vice President SEA region, Nucleus | |
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| 17:30 – 18:30 | Closing presentation by Christian Kapfer - the Best Banks in Asia for Retail, Transaction Banking, Risk and Technology. | |
