Delegates
Attendance to The Excellence in Retail Financial Services Awards and Convention for senior decision makers from financial institutions. The programme attracts about 200 delegates, including a wide range of decision makers such as:
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Chairmans, CEOs, board members |
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Business level decision makers
• Retail banking
• Cards and payments
• CRM Data and Analytics
• Risk management
• Consumer Credit
• Technology and Operations
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Heads of tactical divisions such as profitability systems, customer service improvement, product innovation and other initiatives within banks that take a holistic view of technology |
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Heads and senior executives involved in developing multi-channel distribution capabilities |
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Heads and senior executives of corporate planning and budgeting |
The expected breakdown of the participants from about 24 countries is as follows:
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