The Asian Banker Excellence in Retail Financial Services Gala Awards Dinner
19 March 2009, Grand Hyatt Singapore

At The Asian Banker Excellence in Retail Financial Services Gala Awards Dinner, we invite you to celebrate the best in class institutions, products and processes in the following categories:

The Awards

1.1 Organisational Awards
 
Best Retail Bank in Asia Pacific
Best Retail Bank in the Gulf region
Best Retail Bank in Central Asia
The highest award for retail financial services in these regions. Retail players have to outperform not only national competitors, but also regional peers.
Best Regional Franchise (Asia Pacific)
Best Regional Franchise (Gulf region)
Awards the institution that has a retail presence in three or more Asia Pacifi c countries or respectively in three or more Gulf countries.
Best Consumer Finance Business
Acknowledges the best non-bank consumer finance institution business in the region.
Most Admired Bank outside the Asia Pacific, the Gulf region and Central Asia
Acknowledges the most admired bank outside Asia Pacific, the Gulf region and Central Asia. The vote of the retail banking community will be important to determine the winner.

1.2
Products and Processes Awards
Awards excellence for a product or process launched in or implemented during calendar year 2007 for a single player across Asia Pacific, Gulf and Central Asia.
 
Best Consumer Credit Product
Best Deposit Product/Campaign
Best Retail Islamic Financing Product
Excellence in Credit Card Business
Best Internet-Only Bank
Excellence in Internet Banking
Excellence in Mobile Phone Banking
Best Retail Banking Branch Innovation
Excellence in Automobile Lending
Excellence in Mortgages and Home Equity
Excellence in Micro-financing
Excellence in Bancassurances
Excellence in Wealth Management
Excellence in SME Banking
Excellence in Remittance Business
Excellence in Retail Risk Management
Excellence in Credit Collection/Recovery

1.3
Special Awards
Awards excellence for showing outstanding initiatives in key strategic areas that are crucial catalysts to dominate the future in the financial services industry.
 
Excellence in Customer Advocacy
Excellence in Distribution Network Integration
Best Customer Experience Initiative
Best Customer Loyalty Programme (non credit cards)
Best Brand Building Initiative
Excellence in Employee Engagement
Excellence in Crisis Management
Excellence in Business Model/Revenue Diversification

1.4
Best Retail Banker Award
Acknowledges the best retail banker in Asia Pacific, Gulf region or Central Asia. For further details on our selection criteria and voting process please visit our website at www.theasianbanker.com
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