The outlook for retail banking in South Asia is amongst the most positive in the world. Yet there are significant differences in the evolutionary development and competitive efficiency of the various players driving the industry. Growth for the majority of banks is still sales or product driven but the new battleground is increasingly based around customer service quality. This drive to adopt a relationship focused lending approach is most pronounced in the more competitive and saturated markets such as the major cities. What do you need in order to be successful in this next phase?

The Asian Banker, the region’s foremost provider of intelligence to the financial services industry, is proud to bring you The Excellence in Retail Financial Services, South Asia, 24 – 25 October, 2007.

The Excellence in Retail Financial Services, South Asia, is a dynamic annual event for retail bankers from across the subcontinent. It is designed to facilitate learning, testing of ideas and networking in an exclusive, intellectually vigorous and highly interactive two-day setting. The Excellence in Retail Financial Services, South Asia, features a combination of some of the world’s finest consultants as forum leaders, and celebrated foreign bankers interacting directly with South Asian senior bankers. In the process, we aim to produce customized outcomes for local challenges through the application and sharing of global best practices.

It is also designed to provide the best performing young executives who have bottom line responsibilities a stimulating experience to think out-of-the-box and be able to come up with innovative solutions that respond to real and changing market circumstances.

The Excellence in Retail Financial Services, South Asia, will feature the following:

• Some of the world’s foremost subject matter experts in retail banking as faculty
• Opportunity for heads of the business units of retail banks to attend, test their own ideas as well as to be updated with ideas on the latest trends and global best practices in the industry
• Highly interactive format makes the forum an excellent opportunity to survey the state of the competition in the industry and agree on developments that are suitable for the region

The Excellence in Retail Financial Services is designed for 200 of the top retail bankers from across countries in South Asia, making it the most exclusive gathering of its kind in the region. Participants will include:

• CEOs and chairmen of banks in the region
• Business level heads and senior executives of retail banking, wealth management, credit cards, consumer credit
  
• Senior executives of operations, technology, systems and methods, risk management, controls, credit, marketing and business development.
• High flying young executives with influence in the business processes of the participating banks from across the region
• Senior executives in strategic planning and the CEO’s office.