The Excellence in Retail Financial Services International Awards

The Banks We Evaluate

We evaluate more than 220 banks in 32 countries and across 4 regions. These are the leading banks in their respective markets. More detailed information on which banks we look at can be found in the following.

Asia Pacific
Middle East
Central Asia
Africa

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Australia

	Australia and New Zealand Bank
	Commonwealth Bank of Australia
	National Australia Bank
	Westpac Bank

Bahrain

	Ahli United Bank
	Bank of Bahrain and Kuwait
	National Bank of Bahrain

Bangladesh

	BRAC Bank
	Eastern Bank
	HSBC
	Prime Bank
	Standard Chartered Bank

Brunei

	Baiduri Bank
	Bank Islam Brunei Darussalam
	HSBC
	Standard Chartered Bank

China

	Agricultural Bank of China
	Bank of Beijing
	Bank of Communications
	Bank of East Asia
	Bank of Ningbo
	Bank of Shanghai
	China Construction Bank
	China Merchants Bank
	China Minsheng Bank
	Citibank
	HSBC
	Industrial and Commercial Bank of China
	Shanghai Pudong Development Bank
	Shenzhen Development Bank
	Standard Chartered Bank
	Bank of China
	China CITIC Bank

Egypt

	Citibank
	Commercial International Bank
	National Bank of Egypt

Hong Kong

	Bank of China
	Bank of East Asia
	Citibank
	DBS
	Hang Seng Bank
	HSBC
	Standard Chartered Bank
	Wing Hang Bank

India

	Axis Bank
	Bank of Baroda
	Canara Bank
	Citibank
	HDFC Bank
	HSBC
	ICICI Bank
	Kotak Mahindra Bank
	Punjab National Bank
	Standard Chartered Bank
	State Bank of India

Indonesia

	Bank Central Asia
	Bank CIMB Niaga
	Bank Danamon
	Bank Internasional Indonesia
	Bank Mandiri
	Bank Negara Indonesia
	Bank OCBC NISP
	Bank Pertama
	Bank Rakyat Indonesia
	Citibank
	HSBC
	Standard Chartered Bank

Japan

	Bank of Tokyo Mitsubishi UFJ
	Citibank
	HSBC
	Mizuho Financial Group
	Resona Bank
	Shinsei Bank
	Sumitomo Mitsui Banking Corporation

Jordan

	Arab Bank
	Cairo Amman Bank
	Housing Bank for Trade & Finance

Kazakhstan

	BTA
	Halyk Bank
	Kazkommertsbank

Kenya

	Barclays Bank
	CFC Stanbic Bank
	Equity Bank
	Kenya Commercial Bank
	National Bank of Kenya

Korea

	Citibank
	Hana Financial Group
	Kookmin Financial Group
	Shinhan Financial Group
	Standard Chartered First Bank
	Woori Financial Group

Krgyz Republic

Demirbank

KSA

	Al Rajhi Bank
	Riyad Bank
	Samba Financial Group

Kuwait

	Burgan Bank
	Gulf Bank
	Kuwait Finance House
	National Bank of Kuwait

Malaysia

	Alliance Bank
	AmBank
	CIMB Bank
	Citibank
	Eon Bank
	Hong Leong Bank
	HSBC
	Maybank
	Public Bank
	RHB Bank
	Standard Chartered Bank

Morocco

	BMCE Bank
	BMCI
	Caisserie Commerciale

Nigera

	First Bank of Nigeria
	Union Bank of Africa
	Zenith Bank of Nigeria
	Diamond Bank
	Guaranty Trust Bank

Oman

	Bank Muscat
	National Bank of Oman
	Oman Arab Bank
	Oman International Bank

Pakistan

	Allied Bank
	Askari Commercial Bank
	Habib Bank
	Muslim Commercial Bank
	National Bank of Pakistan
	Standard Chartered Bank
	United Bank

Philippines

	Banco de Oro
	Bank of the Philippine Islands
	Citibank
	HSBC
	Metrobank
	UnionBank of the Philippines

Qatar

	Commercial Bank of Qatar
	Doha Bank
	Qatar National Bank

Singapore

	Citibank
	DBS
	HSBC
	OCBC
	Standard Chartered Bank
	UOB

South Africa

	Absa Bank
	African Bank
	Capitec Bank
	First National Bank
	Nedbank
	Standard Bank

Sri Lanka

	Hatton National Bank
	HSBC
	Nations Trust Bank
	Sampath Bank
	Standard Chartered Bank

Taiwan

	Bank of Taiwan
	Cathay United Bank
	Chinatrust Commercial Bank
	Citibank
	Esun Bank
	First Commercial Bank
	Standard Chartered Bank
	Taipei Fubon Bank
	Taishin International Bank

Thailand

	Bangkok Bank
	Bank of Ayudhya
	Citibank
	HSBC
	Kasikornbank
	Krung Thai Bank
	Siam Commercial Bank

UAE

	Abu Dhabi Commercial Bank
	Emirates NBD
	Mashreq Bank
	National Bank of Abu Dhabi
	Union National Bank

Vietnam

	Asia Commercial Bank
	Australia and New Zealand Bank
	HSBC
	Sacombank
	Saigon Hanoi Commercial JS Bank
	Vietcombank

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Bahrain

	Bahrain Development Bank
	National Bank of Bahrain

Jordan

	Arab Bank
	Bank of Jordan
	Housing Bank of Trade and Finance
	Jordan Ahli Bank
	Jordan International Islamic Bank
	Jordan Kuwait Bank

Kuwait

	Bank of Kuwait and Middle East
	Burgan Bank
	Commercial Bank of Kuwait
	Gulf Bank
	Kuwait Finance House
	National Bank of Kuwait

Oman

	National Bank of Oman
	Oman Arab Bank

Qatar

	Commercial Bank of Qatar
	Doha Bank
	Qatar National Bank

Saudi Arabia

	Al Rajhi Bank
	Arab National Bank
	Riyad Bank
	Samba Financial Corp

UAE

	Abu Dhabi Commercial Bank
	Dubai Islamic Bank
	Emirates NBD
	Mashreq
	National Bank of Abu Dhabi
	RAKBank

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Kazakhstan

	BTA Bank
	Halyk Savings Bank
	Kazkommertsbank

Kyrgyz Republic

	AUB
	Demir Kyrgyz International Bank
	Kyrgyz Investment and Credit Bank
	National Bank of the Kyrgyz Republic

Tajikistan

	AGROINVESTBANK
	Asaka Bank
	Orienbank

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Kenya

	Barclays Bank
	Kenya Commercial Bank
	National Bank of Kenya

Nigeria

	First Bank of Nigeria
	Zenith Bank of Nigeria
	Union Bank of Africa

South Africa

	Absa Bank
	Nedbank
	Standard Bank

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