“The Banks We Like”
By Dr Grace Liu Senior Manager, Research, The Asian Banker and Kate O’Keeffe, Associate Editor, The Asian Banker

In the first half of this session, we start with an overview of how competition has evolved in the financial services industry globally. We will then define the concept of “The Banks We Like” and the parameters we use to identify global best practice institutions configured to succeed in terms of infrastructure and business performance in the highly competitive retail banking environment.

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The Operational Infrastructure of the “Banks We Like”
By Mr Tara Kumar Dutt, Director, Banking Financial Service Global Business Unit Asia Pacific

In the second half of this session, Oracle, the world's leading supplier of software for information management, will present their insights around the parameters we identified. This discussion will be based on how Oracle works with the best practice financial institutions identified by The Asian Banker to leverage technology and emerging business processes to improve performance in a measurable way.

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Q&A

Lunchtime Forum (Session 2)

Outlook for the wealth management business in a difficult 2008
By Mr Christian Kapfer, Senior Manager, Research, The Asian Banker

This session will discuss on the performance of wealth management players in Asia Pacific with a focus on the profile, size and character of wealth management, revenue proposition, and the stages of wealth management business development.

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The role of business intelligence in building a successful and comprehensive wealth management business
By Kirthi Ramakrishnan, Practice Leader, Asset & Wealth Management, Cognizant Technology Solutions

Cognizant, a leading provider of information technology and business process outsourcing services, will discuss customer satisfaction in private banking, delivering wealth management services online, and how business needs can be addressed across the client spectrum. The benefits of a 360 degree service model will also be discussed.

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Q&A

Benchmarking Singapore Banks against the “Banks We Like”
By Mr Christian Kapfer, Senior Manager, Research, The Asian Banker

This session contextualizes “Banks We Like” with respect to Asia Pacific, particularly Singapore. We start with our expectations of key industry drivers in 2008, including market consolidation and increased consumer demand for credit, particularly in mortgages and auto-loans. This session will conclude with how we benchmark Singapore banks against “The Banks We Like”.

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