Managing Risk and Customer Relationships

The meeting will comprise of the following agenda.

9.00 am - 9.05 am	Welcome address by Mr. Emmanuel Daniel, President & CEO, The Asian Banker
9.05 am - 9.20 am	Opening Keynote Building governance to guard against systemic risks in the financial service industry in Indonesia Mr. Halim Alamsyah, director, banking research and regulatory directorate, Bank Indonesia
9.20am - 9.45 am	Panel Discussion
10.00 am - 10.15 am	Creating a stronger market franchise: Positioning your business to capitalise on future growth opportunities Mr. Christian Kapfer, head consumer banking research, The Asian Banker
9.45 am – 10.00 am	Panel Discussion
10.00 am - 10.15 am	Break
10.15 am - 12.00 pm	Session A: Building stronger client relationships with an integrated sales and service proposition in consumer banking Mr. Christian Kapfer, head consumer banking research, The Asian Banker Download Presentation Mr. Lance Tay, senior director, financial services industries, APAC, Oracle Corporation
10.15 am - 12.00 pm	Session B: Risk Management Roundtable Towards an Enterprise Wide Integrated Approach in Risk Management – Internalising Improvements at the Business and Back Office Level Mr. Christopher Loh, Accenture, and international resource director, The Asian Banker Ms. Saloni Ramakrishna, principal architect, risk and compliance solutions, Asia Pacific & Japan, Oracle Financial Services Software Download Presentation
12.00 pm - 1:30 pm	Networking Luncheon