23 March 2012 | Marina Bay Sands, Singapore

Sponsors

Aspect is a global provider of customer contact solutions. The Aspect vision is to build customer-company relationships by bringing customer contact to every enterprise function. The company firmly believes that the only way to succeed in today’s consumer environment is by leveraging modern enterprise communications and collaboration platforms to enable the expansion of customer-facing processes across the enterprise, anchored by the contact center and its hard-learned best practices. This is how Aspect defines next-generation customer contact. Aspect helps more than two-thirds of the FORTUNE Global 100, as well as small and medium enterprises, power their business processes with communications. For more information, visit www.aspect.com.

   

Datacard Group is a driving force in virtually every major card program around the world. Our secure ID and card personalization solutions are used to issue millions of financial cards and identification documents each day.

Building on a 40-year heritage of customer success, Datacard remains the industry’s best selling brand of secure ID and card personalization solutions. Every day, these solutions are used to personalize and deliver more than 10 million cards and 7 million smart cards, including more than 90 percent of the world’s payment cards.

   

KIVA Group is a global provider of customer interaction and experience management software for financial institutions. The Company's CRM/CEM, unified sales and service, and unified delivery channel solutions help institutions create a consistent, personalized experience for customers - with every interaction. The KIVA Respect open technology platform and multi-channel applications connect customer, product, sales and service information to give institutions an unprecedented ability to manage the whole customer relationship. With KIVA's software, organizations gain access to the current and historical interaction information they need – across multiple data sources - to provide exceptional service as well as identify and capture new sales opportunities. For more information, please visit www.kivagroup.com.

   

NICE (NASDAQ: NICE) is the worldwide leader of intent-based solutions that capture and analyze interactions and transactions, realize intent, and extract and leverage insights to deliver impact in real time. Driven by cross-channel and multi-sensor analytics, NICE solutions enable organizations to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. NICE serves over 25,000 organizations in the enterprise and security sectors, representing a variety of sizes and industries in more than 150 countries, and including over 80 of the Fortune 100 companies. www.nice.com

   

TMD Security is the world’s leading provider of anti-skimming solutions. The solutions that TMD Security designs, manufactures and markets are focused on self service terminals including ATMs. TMD Security operates directly or through specialized partners globally, and has a fast growing  installed base of approximately 130,000 systems. TMD Security has worldwide OEM agreements with the major ATM manufacturers.

   
   
Exhibitor  
   

Progress Software Corporation is a global enterprise software company that enables banks to be operationally responsive to changing market conditions and customer interactions as they occur – to capitalize on new opportunities, drive greater efficiencies and reduce risk.  The company offers solutions spanning event-driven visibility and real-time response related to customer transactions and activity. For more details, please refer to www.progress.com/banking

   

 

 


 


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