Delegates

Attendance to The Excellence in Retail Financial Services Awards and Convention for senior decision makers from financial institutions. The programme attracts about 200 delegates, including a wide range of decision makers such as:

Chairmans, CEOs, board members
Business level decision makers
• Retail banking
• Cards and payments
• CRM Data and Analytics
• Risk management
• Consumer Credit
• Technology and Operations
Heads of tactical divisions such as profitability systems, customer service improvement, product innovation and other initiatives within banks that take a holistic view of technology
Heads and senior executives involved in developing multi-channel distribution capabilities
Heads and senior executives of corporate planning and budgeting

The expected breakdown of the participants from about 24 countries is as follows:




-Excellence Winners-
Winners List for the year 2009
Press Release 2010
Presentations Download

- Photo Gallery -
Conference Highlights
Awards Highlights

- Testimonials -

- Travel & Accomodation-

- Lead Sponsors -

- Major Sponsors -





- Sponsors -

- Organised by -
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