The Most Important Annual Gathering of Senior Retail Bankers

The Asian Banker Excellence in Retail Financial Services programme is the most important annual gathering of senior retail bankers from across the Asia Pacific and Middle East regions. The programme was instituted in 2001 to recognise the pursuit of excellence amongst retail financial institutions in the region. Every year it is organised in a different city to recognise the unique accomplishments made in the local market over the year.

The programme is an annual jamboree of learning, benchmarking, consulting and studying recent initiatives of the best retail banks around the world across a wide range of retail banking issues. It is the region’s largest opportunity for interaction between senior executives in the retail financial services industry from within and outside the region.

This year we feature a whole range of special sessions - on the use of social media to reach out to your customers, understanding the data on your most loyal customers, enhancing the channel experience to achieve maximum sales, and ideas on refreshing the brand.

The Excellence in Retail Financial Services 2010 is a wide ranging convention that includes:

  • The 6th Asia Pacific Heads of Retail Financial Services Annual Meeting, a closed door meeting for heads of retail banks only
  • Findings from a Global Thought Leadership Survey and Dialogue on The Competitive Issues Facing the Retail Banking Industry Today
  • In-depth case studies of award winning banks in 2010
  • Tactical Sessions where outstanding workshop leaders share case studies of banks on specific key areas of concern with the retail banking industry
  • Visits to leading Chinese banks which have demonstrated leadership in several important areas of banking (exclusive for bankers outside of China)

As The Excellence in Retail Financial Services 2010 Convention will be held in Shanghai this year, it will also be an important opportunity to interact with the leading Chinese retail banks as well as an excellent opportunity to review the preparations being made for the World Expo 2010.

Why you should attend:

To interact with the senior-most community of leading retail bankers from around the world.
To interact with senior representatives from Chinese bankers.
To be updated on global and regional best practices.
To demonstrate the value proposition of your own products and services.



-Excellence Winners-
Winners List for the year 2009
Press Release 2010
Presentations Download

- Photo Gallery -
Conference Highlights
Awards Highlights

- Testimonials -

- Travel & Accomodation-

- Lead Sponsors -

- Major Sponsors -





- Sponsors -

- Organised by -
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