The Asian Banker Excellence in Retail Financial Services Gala Awards Dinner
19 March 2009, Grand Hyatt Singapore

At The Asian Banker Excellence in Retail Financial Services Gala Awards Dinner, we invite you to celebrate the best in class institutions, products and processes in the following categories:
The Awards
| 1.1 |
Organisational Awards |
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Best Retail Bank in Asia Pacific |
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Best Retail Bank in the Gulf region |
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Best Retail Bank in Central Asia
The highest award for retail financial services in
these regions. Retail players have to outperform not
only national competitors, but also regional peers. |
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Best Regional Franchise (Asia Pacific) |
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Best Regional Franchise (Gulf region)
Awards the institution that has a retail presence in
three or more Asia Pacifi c countries or respectively
in three or more Gulf countries. |
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Best Consumer Finance Business
Acknowledges the best non-bank consumer finance
institution business in the region. |
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Most Admired Bank outside the Asia Pacific, the Gulf region and Central Asia
Acknowledges the most admired bank outside Asia Pacific, the Gulf region and Central Asia. The vote of the retail banking community will be important to determine the winner. |
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| 1.2 |
Products and Processes Awards
Awards excellence for a product or process launched in or implemented during calendar year 2007 for a single player across Asia Pacific, Gulf and Central Asia. |
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Best Consumer Credit Product |
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Best Deposit Product/Campaign |
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Best Retail Islamic Financing Product |
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Excellence in Credit Card Business |
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Best Internet-Only Bank |
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Excellence in Internet Banking |
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Excellence in Mobile Phone Banking |
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Best Retail Banking Branch Innovation |
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Excellence in Automobile Lending |
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Excellence in Mortgages and Home Equity |
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Excellence in Micro-financing |
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Excellence in Bancassurances |
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Excellence in Wealth Management |
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Excellence in SME Banking |
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Excellence in Remittance Business |
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Excellence in Retail Risk Management |
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Excellence in Credit Collection/Recovery |
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| 1.3 |
Special Awards
Awards excellence for showing outstanding initiatives in key strategic areas that are crucial catalysts to dominate the future in the financial services industry. |
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Excellence in Customer Advocacy |
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Excellence in Distribution Network
Integration |
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Best Customer Experience Initiative |
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Best Customer Loyalty Programme
(non credit cards) |
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Best Brand Building Initiative |
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Excellence in Employee Engagement |
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Excellence in Crisis Management |
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Excellence in Business Model/Revenue
Diversification |
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| 1.4 |
Best Retail Banker Award
Acknowledges the best retail banker in Asia Pacific, Gulf region or Central Asia. For further details on our selection criteria and voting process please visit our website at www.theasianbanker.com |
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